SARASOTA, Fla., May 16, 2018 (GLOBE NEWSWIRE) — Star2Star Communications, provider of the World’s Most Complete Full Spectrum Communications Solution, today announced its inclusion among the Top 10 UCaaS Service Providers in North America, according to IHS Markit, a global business information company. This is Star2Star’s fourth year being recognized in this list of top cloud communications providers.
The UC as a Service (UCaaS) North America Vendor Scorecard identifies top UCaaS providers based upon several criteria for the year, including number of installed seats, financial stability, market share momentum, service development, and support options. Star2Star ranked as the seventh largest UCaaS vendor in North America with solid marks in all criteria, including a perfect score for support options. To achieve a perfect score, a provider must offer 24/7 telephone support, a customer self-service portal, self-diagnostic tools, and SLAs. IHS Markit also evaluated Star2Star’s merger with Blueface, growing Full Spectrum Communications portfolio, and successes with mid-market, multi-location businesses in its report.
“We are elated to be recognized as one of the Top 10 for the fourth year in a row,” said Michelle Accardi, President and Chief Revenue Officer at Star2Star. “Working towards growth and communications excellence are two of our most important goals. In the last year, we have introduced many exciting new relationships and products, and more are on the way. We look forward to growing our business and serving more customers with the high-quality, Full Spectrum Communications solutions we are known for.”
Other notable excerpts from the IHS Markit scorecard that set Star2Star apart as one of the top North American UCaaS providers include:
- “Star2Star has had particular success in the mid-market with multi-locations, with a strong presence in the retail space.”
- “Unlike most other providers in this space, Star2Star has never sold its services directly, opting to build out a channel program including resellers, managed service providers, interconnects, master agents, and wholesalers.”
- Star2Star currently stands out as the only 100% channel-based provider in the Top 10 and privately-held company with the largest installed base.
About Star2Star Communications
Founded in 2006 in Sarasota, Florida, Star2Star Communications empowers global business success with a Full Spectrum Communications Solution. With options ranging from Hosted to Hybrid, Star2Star offers unparalleled value, reliability, quality, and scalability. Star2Star unifies business communications including voice, video, fax, mobile, chat, and presence management. Merged with Blueface, the leading pan-European UCaaS provider, Star2Star possesses a global influence and customer base. Blueface’s proprietary cloud voice platform supports businesses of all sizes, ranging from small-to-medium to large enterprises and strategic wholesale customers.
Star2Star’s award-winning, patented Constellation™ Network overcomes the reliability and quality limitations of other communications technologies and enables companies to choose the deployment methodology that aligns best with their needs. For businesses who require high-quality voice, redundant networks for continuity, and ultra-reliable communications, Star2Star’s Hybrid architecture offers the highest guaranteed SLAs in the industry at an affordable price. Businesses with less complexity, who seek the best communications capabilities for their employees and customers, can consider Star2Star’s Hosted solution the optimal choice.
With a customer retention rate of 99.85%, Star2Star has been recognized by a multitude of leading analysts. In the past seven years, Star2Star was named to the Forbes Most Promising Companies list, the Deloitte Technology Fast 500 five times, and the Inc. 500|5000 seven times. The company was also named by IHS Markit as a Top 10 UCaaS Provider and has been in the Gartner Magic Quadrant for UCaaS, Worldwide for the last four years.
Results based on IHS Markit, Technology Group, UC as a Service (UCaaS) Scorecard: North America, X May 2018. Results are not an endorsement of Star2Star. Any reliance on these results is at the third party’s own risk. Visit technology.ihs.com for more details.