Stream Global Services, Inc (AMEX: SGS) is on The StockGuru Leader Board today. The stock closed up 6.96% on Thursday.
Volume was 23,600 shares traded.
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About the Company:
Stream Global Services, Inc. operates as a global business process outsourcing service provider. It offers customer relationship management services, including sales, customer care, and technical support. The company also provides services, such as sales and revenue generation, warranty management, customer loyalty and brand management, and customer life cycle management. Its proprietary Smart Shore methodology is used to determine the optimal mix of support locations comprising onshore, nearshore, or offshore, as well as delivery mechanisms, such as voice, email, chat, and self-service. The companys technical support services include transactions executed by end user customers who contact a solution center after they have purchased a product and/or service and are looking for assistance with its operation or usage. In addition, it offers xStream Seller, a methodology to design customer retention programs, which help its clients in building brand loyalty; and Navigator technology platform, an integrated desktop solution that streamlines various processes and workflows, as well as provides real-time analytics and reporting in its infrastructure. The company serves the computing/hardware, telecommunications/service providers, software/networking, entertainment/media, retail, travel, healthcare, and financial services companies. It operates in the United States, Canada, the Philippines, India, Costa Rica, the Dominican Republic, Nicaragua, and El Salvador, as well as in Europe, the Middle East, and Africa. The company is headquartered in Wellesley, Massachusetts.
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