DENVER, May 25, 2016 (GLOBE NEWSWIRE) — StoneRiver, Inc., the trusted insurance technology partner with solutions across multiple business lines, today announced that a significant regional carrier has gone live on Stream Claims. The Stream Claims system streamlines end-to-end claims processing for all personal and commercial lines of business and is a component of the enterprise Stream Suite™. The underlying platform enables carriers to change the system easily when new business needs emerge.
The carrier maintains a focus on customer service to enhance the growth and profitability of the company. The insurer’s objectives included improving claims operational quality and efficiency. With Stream Claims’ extensive functionality, configurable rules, and advanced workflow capability, the company’s claims department is aligned to achieve those objectives. Significant workflow improvement resulted with Stream Claims’ work manager. The claims team can now find all their work in one place as well as launch the work from that same location. They also benefit from the system’s ability to send notifications via e-mail for newly received work items.
StoneRiver Senior Vice President Thomas Chesbrough noted, “This carrier’s products and services reflect the company’s values and commitment to quality. The implementation included all the interfaces expected for a claims system, such as policy, general ledger, documents, agency portals, and many more. This StoneRiver implementation went live ‘with a whisper’, which means the move into production involved no business interruption.”
About StoneRiver, Inc.
StoneRiver delivers the industry’s widest range of value-oriented technology solutions and services to insurance carriers, agents and broker-dealers. This versatile product group encompasses front-office, policy, claims, rating, underwriting, billing and reinsurance automation for all major business lines. Hundreds of companies of all sizes rely on StoneRiver software and processing solutions to achieve a competitive edge. Customer satisfaction and client success are the continuing goal, and are in large part achieved by maintaining and valuing strong, long-term customer relationships.
CONTACT: Thomas Chesbrough, SVP
StoneRiver, Inc.
303.729.7643
[email protected]