OTTAWA, ON, Oct. 15, 2015 (GLOBE NEWSWIRE) — ShipTrack, an innovative track and trace platform designed to provide complete control and visibility over any shipment’s movement worldwide, today announced the release of new functionality that helps differentiate a transportation carrier’s business in the eyes of consumers with value-added services (VAS) for last mile delivery.
ShipTrack continually strives to improve our users’ return-on-investment by consulting with customers and partners to gain a greater understanding of what businesses need today from a transportation management system. This led to the inclusion of more flexible business rules that reflect the changing business needs and growing expectations of e-tailers, manufacturers/wholesalers, logistics/delivery firms as well as their customers.
By offering white glove delivery services, businesses maximize customer loyalty while at the same time developing new sources of revenue. ShipTrack’s customizable business rules that enable a range of white glove services such as assembly, installation and item removal means an opportunity to change the economics of what has traditionally been the most expensive leg of transportation delivery services.
ShipTrack has always been an easy-to-use transportation management system with clearly defined and simplified functions based on proven processes. The new value added services module means simple daily tasks can be handled even more efficiently. This streamlines communication processes, reduces administrative tasks for businesses by enabling drivers to update shipment details at the point of delivery. ShipTrack’s added flexibility means more ways for users to develop and sustain competitive advantage.
Vice President of Business Development at ShipTrack, Brock Gourlay said that ShipTrack remains committed to developing solutions that help business owners improve their business processes and drive profitable growth.
“In developing the latest release, we have consulted with business owners and delivered a practical enhancement to our platform aimed at enabling businesses to operate more efficiently while still maintaining the ease of use they have gown to expect with ShipTrack,” Gourlay said.
E-tailers, manufacturers/wholesalers and logistics/delivery firms will improve business processes while also providing a higher level of customer service, ultimately improving overall return on investment. Business owners can spend more time making decisions that impact profitable growth and less time focused on day to day operations. Importantly, delighted online shoppers who increasingly view their delivery experience as an extension of their e-tailer’s brand, are more likely to remain loyal.
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ShipTrack is an innovative logistics management platform that provides complete control and visibility of any shipment’s movement worldwide. ShipTrack enables vendors all over the world to provide complete visibility and control that their customers demand of their deliveries. ShipTrack is a simple, easy-to-use service that is providing highly accurate shipment tracking to the masses. The shipping system has the potential to benefit companies of all sizes by increasing delivery speed and reliability, improving customer service and retention and streamlining operations. The ShipTrack smartphone app is a real-time shipment tracker that allows for easy management of multiple drivers, deployment of a fully branded web portal, and the collection of valuable reports and business metrics. ShipTrack is for everyone.
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