HOUSTON, Sept. 24, 2015 (GLOBE NEWSWIRE) — BMC, the global leader in software solutions for IT, has been named the winner of the 2015 Customer Experience Pioneer Award from Appirio. The award honors BMC MyEBC, a mobile application designed to deliver an exceptional customer experience for those visiting the company’s executive briefing center in Houston.
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The MyEBC app provides a holistic approach to the customer’s visit with BMC including personalized access to all logistical and content details associated with the visit such as agendas, speaker bios, travel information, presentations and related post briefing collateral.
“Customer experience is a top priority at BMC, and we strive to ensure that every customer interaction is unique, differentiated and centered on their specific needs,” said Karen Bintz, area vice president, customer experience, BMC. “The BMC MyEBC app redefines how executive briefing centers can bring digital transformation to life and further deliver a world-class experience for visiting customers.”
The BMC MyEBC app was also recognized as one of this year’s Tabby Award nominees, selected from a pool of more than 150 apps. The award celebrates the best mobile apps for work and productivity across the world. MyEBC was recognized as a Mobby Awards /Business nominee in the collaboration and teamwork category. The winners will be announced later this year.
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage. Our Digital Enterprise Management set of IT solutions is designed to make digital business fast, seamless, and optimized. From mainframe to mobile to cloud and beyond, we pair high-speed digital innovation with robust IT industrialization—allowing our customers to provide intuitive user experiences with optimized performance, cost, compliance, and productivity. BMC solutions serve more than 15,000 customers worldwide including 82 percent of the Fortune 500.
BMC – Bring IT to Life
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