BMC Introduces TrueSight Pulse SaaS-Based Monitoring for Modern IT Ops and DevOps

LAS VEGAS, Sept. 9, 2015 (GLOBE NEWSWIRE) — BMC ENGAGEBMC Software Inc., the global leader in software solutions for IT, today introduced TrueSight Pulse into its family of solutions. Integrated from the recent Boundary Software technology acquisition, the TrueSight Pulse solution is an adaptable SaaS-based infrastructure monitoring service that provides IT with ultra-granular insight into application metrics and an immediate view of data, enabling IT to detect and diagnose problems fast.

BMC’s TrueSight Pulse solution is the newest addition to BMC’s Digital Enterprise Management set of solutions designed to make digital business fast and seamless, and optimize every environment from mainframe to mobile to cloud. The TrueSight Pulse solution supports this vision by providing second-by-second monitoring for IT Ops and DevOps teams that need to quickly centralize events, alerts, and notifications from today’s modern platforms, which includes deep visibility for Amazon Web Services.

Modern application infrastructures are complex, distributed, and extensive yet it is imperative that users have a simple, reliable experience from today’s high-speed apps, some of which are hosted in the cloud. Seconds of downtime or slow time can lead to a loss in revenue, brand identity, and morale. It is essential that IT resolve issues rapidly, ensure continuous availability, and proactively plan for growth.

“TrueSight Pulse provides a simplified real-time monitoring solution for optimizing the highly complex, infrastructures modern, rapidly changing infrastructures supporting today’s high-speed digital app economy,” said Tim Grieser, program vice president, Enterprise System Management Software, IDC. “It brings visibility and clarity to applications performance and reliability for both DevOps and IT Ops teams.”

“TrueSight Pulse is a pivotal extension of BMC’s family of digital service assurance solutions that positions BMC as a leader in the rapidly growing SaaS monitoring market with an innovative offering,” said Bill Berutti, president of the cloud, data center and performance businesses at BMC. “TrueSight Pulse’s monitoring coverage extends the TrueSight roadmap to new applications and infrastructures, and together with TrueSight Operations Management delivers a comprehensive approach to IT operations management and DevOps.”

BMC’s TrueSight Pulse solution provides small to mid-sized IT teams with an agile solution that quickly pinpoints abnormal data trends on a second-by-second interval while also giving large scale enterprises the first-line metrics needed to respond instantly to businesses data trend requests.

BMC’s TrueSight Pulse offers:

Infrastructure Monitoring for SaaS – Provides rapid root-cause identification and cross-component visibility from data across the DevOps stack to provide value within minutes of installation.

Cloud-scale Service – The TrueSight Pulse solution collects data and displays application performance metrics in real time giving IT visibility on a second-by-second basis. This capability extends to applications hosted in public, private and hybrid clouds. In addition, the TrueSight Pulse solution provides deep monitoring of Amazon Web Service (AWS) environments giving IT the right visibility into cloud-based deployments to help them develop, troubleshoot, and deliver solutions quickly.

Granular Diagnostics – Provides real-time graphs of a resource down to one-second intervals for instant visibility into cloud and on-premises performance metrics allowing problems to be spotted quickly.

“TrueSight Pulse allows us to easily monitor and confirm that our AWS build-out is both appropriate to our current scale and not seeing any performance issues,” said Travis Young, CEO at OnePOS. “The one-second resolution is a must for looking at things like response times in a transaction-oriented environment. As we’ve grown, TrueSight Pulse has grown from a nice-to-have to a must-have monitoring solution.”

For more information on TrueSight Pulse, including access to a 14-day free trial, visit

Important Links

Blog: Venturing into SaaS-based Infrastructure Monitoring by Bill Berutti

DataSheet: TrueSight Pulse

Press Release: BMC Delivers First Wave of New Digital Enterprise Management Solutions

About BMC

BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage. Our Digital Enterprise Management set of IT solutions is designed to make digital business fast, seamless, and optimized. From mainframe to mobile to cloud and beyond, we pair high-speed digital innovation with robust IT industrialization—allowing our customers to provide intuitive user experiences with optimized performance, cost, compliance, and productivity. BMC solutions serve more than 15,000 customers worldwide including 82 percent of the Fortune 500.

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