Horizon Lines Receives ‘Quest For Quality’ Award
Company Recognized by Customers for Outstanding Service
Horizon Lines, Inc. (OTCQB: HRZL), one of the nation’s leading domestic ocean shipping companies, received Logistics Management magazine’s 2014 Quest for Quality award in the Ocean Carriers segment. The annual survey is widely regarded in the transportation and logistics industry as one of the most important measures of customer satisfaction and performance excellence.
The company achieved high rankings from customers in the five attributes used to measure service excellence: on-time performance, customer service, value, information technology, and equipment and operations.
“Commitment to serving the customer is at the core or our culture at Horizon Lines,” said Steven Rubin, Interim President and Chief Executive Officer. “I believe we have a heightened sensitivity to service integrity by virtue of serving the unique, domestic markets of Alaska, Hawaii and Puerto Rico. Our associates understand the important role they play in meeting critical needs of these communities.” He continued, “We want to thank our customers for their recognition of our efforts.”
According to Logistics Management, more than 7,400 logistics and supply chain decision makers voted in this year’s survey, the publication’s 31th annual Quest for Quality program.